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Issues with fields on catalog item

ShaziyaS4380655
Tera Contributor

Hi Experts,

@Ankur Bawiskar 

i have a field 'Request Type' on my catalog item , which is a dropdown, based on the request type we are showing and hiding the fields , and for one choice option of request type is udl changes , if i select that it should show me the mandatory and non mandatory fields , but instead on first selection it shows only mandatory fields and then changing other option and if the select udl changes option again then it is showing all the fields which are needs to be shown    , i have written ui policy and configured ui policy actions for these , but if i select udl changes option , can let me know how this can be fixed, below i am attaching SS , on first selection it shows mandatory and then selecting again it shows 

ShaziyaS4380655_0-1762410515952.png

ShaziyaS4380655_1-1762410581417.png

 

 

12 REPLIES 12

ShaziyaS4380655
Tera Contributor

@Ankur Bawiskar 

yes i did it

Ankur Bawiskar
Tera Patron
Tera Patron

@ShaziyaS4380655 

share your script which you wrote.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

ShaziyaS4380655_0-1762411719014.png

 

@Ankur Bawiskar 

Can u suggest anything on this