It is not possible to set read only fields for Standard Change Request
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‎08-07-2024 06:38 AM
Has anyone of you, when implementing a Standard Change request, had a problem with the lack of displaying read only fields when creating a Change Request?
In the Standard Change properties I set which fields should be read only and should not allow editing, but when I try to create a Standard CR, all fields are editable.
I have checked other UI Actions and tried to limit them so that they do not work on Standard CR, but despite this, the fields are still editable.

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‎08-07-2024 06:43 AM
Hello,
It is set through client script, please follow below links you will get the answer.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694722
Regards,
Musab
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‎08-07-2024 08:36 AM
I found this script but it doesn't help me much...

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‎08-07-2024 11:00 AM
Below article has the solution, you need to understand and modify accordingly.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694722
Regards,
Musab
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‎08-07-2024 01:20 PM
on my form the type 'Standard' is visible so this solution does not help.