Musab Rasheed
Kilo Patron

Hello,

It is set through client script, please follow below links you will get the answer.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694722

https://www.servicenow.com/community/developer-forum/make-change-fields-read-only-based-on-standard-...

Please hit like and mark my response as correct if that helps
Regards,
Musab