it is possible to trigger one fulfiller task (out of 3) regardless of the approver status of the req
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12 hours ago
it is possible to trigger one fulfiller task (out of 3) regardless of the approver status of the request
so the scenario: the approver doesn't approve the request, 2 tasks won;t be triggered, but the 3rd one yes
and that 3rd task is conditioned of one of the questions from the catalog item, if yes, it will be triggered, if no, it won't.is it possible to design
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11 hours ago
Hi there @sonimore101
I guess yes, try creating the flow so that the 3rd fulfiller task is created independently of the Request approval status. So the approval can block tasks 1 and 2, while task 3 is created regardless of the approval outcome.
Kind Regards,
Azar
Serivenow Rising Star ⭐
Architect@ KPMG.
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11 hours ago
yes it's possible but depends on how you are triggering the 1st 2 tasks
share screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader