Item name and show workflow link is missing in RITM

[sayan3]

hello everyone,
in dev instance we found item name is empty along with show workflow link is missing in RITM.
Note: though REQ is approved.
What could be cause in this case, what needs to be done?
Please help.
@
Thanks in advance,
Sayan

[Anurag Tripathi]

Workflow didn't attach, this would result in show workflow link missing.

Was RITM created? 

[sayan3]

yeah, workflow isn't attached, related links show workflow is missing

[Dr Atul G- LNG]

Hi @sayan3 

Provide some screenshot where are you checking?

check the view you are in now, Hope you are in Default view not in Self Service. 

[sayan3]

yes in default view.
1. item field is empty , catalog item name isn't there.
2. under related link , show workflow missing, seems workflow is not getting attached.
in RITM.