ITIL role access and responsibilities for Task table

Ujjwal1
Tera Contributor

‎07-04-2022 10:40 PM

hi ,

We have table  "x_snc_catering_request"  which is extended from from "task" table.

this table contains  request (from service portal) and assigns to a group "catering support".

but member of this group are not able to see all columns of  "x_snc_catering_request" in form, those columns which are from task table. 
is there any specific role need to be added in "catering support" group  to access task table columns.

 

Request for suggestion here .

Thanks 

Ujjwal

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Chandu Telu
Tera Guru
Tera Guru

‎07-04-2022 10:57 PM

Hi Ujjwal,

Can you check group members have an access to the records in the table than check the fields 

Check the below Link similar question is answered

https://community.servicenow.com/community?id=community_question&sys_id=9c055b82db88abc09d612926ca961946

Thanks
Chandu Telu
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