ITIL user is not able to edit and save in "incident Pending change" related list of change request

[namratha]

1. Impersonate ITIL user.

2. Go to any existing change request.

3. Go to "incident Pending change" related list.

4. click on edit/new add any incident and save.

Expected result: 1 record should show in "incident Pending change".

Actual result: it is not showing any inserted record.

[J Siva]

Hi @namratha 
The 'Incident Pending Change' related list appears to be a custom related list and not an OOB related list. Therefore, check how it's configured on your instance.

Regards,
Siva

[simonfroide]

Hello,

I have a similar issue. There is display issue on the list.