ITSM Mobile Agent App Customizations

[Ravi Gaddameedi]

What are the ITSM Mobile Agent App Customizations compared Core UI to Next UI, & Suggest How to redo those customizations to default from Next UI

[Ratnakar7 · Accepted solution]

Hi @Ravi Gaddameedi ,

The ITSM Mobile Agent App allows for several customizations compared to the Core UI, including different interface elements and layouts optimized for mobile devices, as well as specific mobile app functionalities. Some examples of these customizations include:

• Mobile-specific UI components: The ITSM Mobile Agent App has specific UI components that are optimized for mobile devices, such as lists and forms with larger buttons, easy-to-read fonts, and better support for touch gestures.

• Offline support: The ITSM Mobile Agent App can operate in offline mode, allowing users to perform tasks even when they don't have an internet connection. This feature requires some specific configuration and customization to ensure that the app functions properly without an internet connection.

• Mobile-specific notifications: The ITSM Mobile Agent App can receive mobile-specific notifications, such as push notifications, to alert users of important updates and changes.

• Camera integration: The ITSM Mobile Agent App can integrate with a device's camera to allow users to take pictures or scan barcodes to capture important information related to their tasks.

To redo customizations in the ITSM Mobile Agent App to default from the Next UI, you will need to review the customizations that were made and determine which ones need to be removed or modified. Depending on the nature and complexity of the customizations, this could involve updating UI elements, modifying scripts or workflows, or adjusting configurations in the mobile app.

Thanks,

Ratnakar

[Ravi Gaddameedi]

Thank you.

it's really helpful.