ITSM Mobile Agent App

Santosh Prasad
Tera Contributor

In the ServiceNow Mobile Agent, I want to control the visibility of a specific field based on the value of the Configuration Item field. If the Configuration Item field is empty, the other field should be visible; if it is not empty, the other field should be hidden.

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Santosh Prasad 

 

Did you try the client script for same. 

 

AGLearnNGrow_0-1730460337314.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Santosh Prasad
Tera Contributor

Thank you for your response. I’ve already attempted that solution, including trying the mobile UI, but it’s still not working.

I submitted a HI request, but I haven’t received a satisfactory resolution.