ITSM

[mahesh009]

Which of the following is a key principle of ITIL Service Strategy?

• A. Incident management
• B. Problem management
• C. Service level management
• D. Service portfolio management

[Sandeep Rajput · Accepted solution]

The key principle of ITIL Service Strategy is:

D. Service portfolio management

Service Portfolio Management is essential in the ITIL Service Strategy phase, as it helps organizations manage their services throughout their lifecycle, ensuring they provide value to the business.

Incident management, problem management, and service level management are related to other phases of ITIL, particularly Service Operation and Service Design.

Please mark my response helpful and accepted solution if it addresses your question.

[Dr Atul G- LNG · Accepted solution]

Hi @mahesh009 

Answer is D.  Service Portfolio Management.

[AndersBGS · Accepted solution]

Hi @mahesh009 ,

The correct answer is D.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Ravi Gaurav · Accepted solution]

Hi @mahesh009 

Answer is D.  Service Portfolio Management(spm)

[VishaalRanS · Accepted solution]

Hi @mahesh009 

The correct answer is D. Service portfolio management.

Service portfolio management is a key principle of ITIL Service Strategy, focusing on managing the service offerings and ensuring that the right services are available to meet business needs.

Thanks, and Regards

Vishaal

Please mark this response as correct or helpful if it assisted you with your question.

[Sandeep Rajput · Accepted solution]

The key principle of ITIL Service Strategy is:

D. Service portfolio management

Service Portfolio Management is essential in the ITIL Service Strategy phase, as it helps organizations manage their services throughout their lifecycle, ensuring they provide value to the business.

Incident management, problem management, and service level management are related to other phases of ITIL, particularly Service Operation and Service Design.

Please mark my response helpful and accepted solution if it addresses your question.

[Dr Atul G- LNG · Accepted solution]

Hi @mahesh009 

Answer is D.  Service Portfolio Management.

[AndersBGS · Accepted solution]

Hi @mahesh009 ,

The correct answer is D.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Ravi Gaurav · Accepted solution]

Hi @mahesh009 

Answer is D.  Service Portfolio Management(spm)