Jamf and ServiceNow Integration

[Naga jyothi sri]

Hi,

I want to integrate Jamf and ServiceNow. Can anyone guide me on what are the possible ways for doing.

Thanks in Advance.

[Riya Verma]

Hi @Naga jyothi sri ,

Hope you are doing great.

Below are few options you can opt for :

1. Jamf API Integration:

   • Jamf provides a comprehensive set of APIs that allow you to interact with Jamf data and functionality programmatically.
   • You can leverage the Jamf API to build custom integrations with ServiceNow. This involves developing scripts or applications that interact with the Jamf API to retrieve data from Jamf and then utilize the ServiceNow APIs to create, update, or retrieve data within ServiceNow.
   • With this approach, you can synchronize data between Jamf and ServiceNow, automate processes, and streamline workflows.

2. ServiceNow IntegrationHub and Jamf Connector:

   • ServiceNow's IntegrationHub platform provides pre-built connectors for popular third-party systems, including Jamf.
   • The Jamf connector allows you to easily configure and set up integration between ServiceNow and Jamf without extensive coding or development.
   • Using IntegrationHub, you can create bi-directional data flows, automate actions, and trigger workflows based on events in Jamf.
   • The Jamf connector provides out-of-the-box capabilities for tasks such as creating or updating Jamf computer records, retrieving device inventory, and executing custom Jamf scripts.

3. Third-Party Integration Tools:

   • There are third-party integration platforms and tools available that offer pre-built connectors and integration templates for Jamf and ServiceNow.
   • These tools provide a visual interface for configuring and managing integrations, allowing you to map data fields, define synchronization rules, and automate processes between the two systems.
   • Examples of third-party integration tools that support Jamf and ServiceNow integration include Zapier, Workato, and Dell Boomi.

[shubhamdubey]

Hi @Riya Verma 

Good day!!

Do you have document of this ?

[Brook Richards]

We have setup model normalization. ServiceNow confirmed Service Graph Integration for Jamf does not work with out-of-the-box model normalization.