Java API code to create new incident

[chitrat]

Hi All,

Am new to ServiceNow and in the process valuating it.

Here my requirement is I need to create a new incident with the Java code.

Can anyone help me with the API Java code to create new incident on ServiceNow?

Thanks in advance

Chitra

[shivshankar]

Hi Tony,

As we are able to access the URL https://dev13051.service-now.com/ from browser but when I am trying to access the complete URL from HTTP Client then its giving me the connection time out error.

I think already 443 is open for browser.

Could you please suggest on this.

Thanks

09890023363

[tony_barratt]

Hi Shiv,

It could be a proxy is defined for your browser that allows access to the Internet.

In any case you should explain to your IT department that you require that non-browser traffic, in this case a java app, can access host dev13051.service-now.com on port 443 - and perhaps other hosts too.

Best Regards

Tony

[Nandakishore2]

The link provided by you is not functioning,, please can you share the code snippet to create the incident. Thanks

[Harish KM]

Hi Chitra,

Check this thread Re: How to create incident from a business rule?

[chitrat]

Hi Tony,

Now I am able to create/delete incident through API code.

Is there a provision to assign this incident to a particular user/user group through API code?

Is it possible to add some mandatory/necessary field value to a particular incident while creating it through API code ?

Thanks in advance

Chitra