Java API code to create new incident

[chitrat]

Hi All,

Am new to ServiceNow and in the process valuating it.

Here my requirement is I need to create a new incident with the Java code.

Can anyone help me with the API Java code to create new incident on ServiceNow?

Thanks in advance

Chitra

[chitrat]

I found the answer for my last question..

Yes it is possible to assign the incident to a particular user/user group.

Also we can give parameters to all the fields through API code.

Changes needs to be done in postData value.

String postData = "{\"short_description\":\"incident created through java code\",\"assigned_to\":\"network user1\"" +

                                                    ",\"impact\":\"1 - High\",\"urgency\":\"1 - High\",\"assignment_group\":\"Network\"}";

we need to place the exact field label and a value that's it.

Thanks

Chitra

[dharam]

HI Chitrat,

I am new to ServiceNow and looking for the integration of ServiceNow with Oracle Identity Management.

I am looking to create/update/delete incident from OIM.

Could you please share the java code for these operations as you have done it successfully.

Thanks so much in advance.

[chitrat]

Hi Dharampal Bishtm,

Welcome to Servicenow.. The link which is given by Tony has all the necessary code snippet.

Did you give a try..? Are you facing any problem with the code..

Why am asking is, I was able to succeed with that code.. And I simply tried to execute the code from eclipse, did not integrate it with any tool.

Please let me know in-case if you need any help

Thanks

Chitra

[priyanayak]

Hi Chitrat,

I just saw your post on creating incident through java api. Can u provide me the code in detail. It would be a great help. Thank you

[tony_barratt]

Hi Priya,

I think Chitrat used this example here:

Table API Java Examples - ServiceNow Wiki

Give it a try? It should/does work.

Best Regards

Tony