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java.lang.nullpointerexception servicenow portal

Arun87
Giga Contributor

‎08-10-2020 05:38 AM

Hi Team,

  I am getting the error which is mentioned in the screenshot. I tried to create  a catalog item request via service portal and by clicking add to cart and then i am proceeding to checkout at that point of time i am getting the error as per the mentioned screenshot.

Can anyone please help me why i am getting the error for this catalog item only. Remaining other catalog item i am not facing the issue.

Kindly help me on the same.

find_real_file.png

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Community Alums
Not applicable
In response to Hitoshi Ozawa

‎10-19-2020 01:20 AM

Thanks Hitoshi, for your response. I have sorted the issue. Issue caused because of a reference field. Initially i gave reference to one tableA now that table was got deleted. Thats why i got those error in portal. Now it sorted.

Hitoshi Ozawa
Giga Sage
Giga Sage
In response to Community Alums

‎10-19-2020 05:38 AM

Great to hear that it's been sorted. I was running out of ideas. 🙂

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