java.lang.nullpointerexception servicenow portal

[Arun87]

Hi Team,

  I am getting the error which is mentioned in the screenshot. I tried to create  a catalog item request via service portal and by clicking add to cart and then i am proceeding to checkout at that point of time i am getting the error as per the mentioned screenshot.

Can anyone please help me why i am getting the error for this catalog item only. Remaining other catalog item i am not facing the issue.

Kindly help me on the same.

[Community Alums]

Thanks Hitoshi, for your response. I have sorted the issue. Issue caused because of a reference field. Initially i gave reference to one tableA now that table was got deleted. Thats why i got those error in portal. Now it sorted.

[Hitoshi Ozawa]

Great to hear that it's been sorted. I was running out of ideas. 🙂