When using the sc_cat_item widget on existing catalog items, for more than 50% of them, I get the following error. Note that accessing them not via service portal is fine.
I then cloned the widget so I can change the code to isolate the exact line. It appears to be failing at the following line:
data.sc_cat_item = $sp.getCatalogItem(data.sys_id);
I put that in a try catch block and logged the error using the following code:
The log I obtained is as follows:
Trying to get catalog item for 9c5c31ca4f66ae40014bb2f11310c787. There was an error in this widget: null:
com.glide.service_portal.variables.VariableModel.getMappedFieldLength(VariableModel.java:248)
com.glide.service_portal.variables.VariableModel.getMaxLength(VariableModel.java:225)
com.glide.service_portal.variables.VariableModel.buildVariable(VariableModel.java:190)
com.glide.service_portal.variables.VariableModel.get(VariableModel.java:80)
com.glide.service_portal.catalog.SPCatalog.getItem(SPCatalog.java:28)
com.glide.service_portal.widget.SPScriptable.getCatalogItem(SPScriptable.java:914)
sun.reflect.GeneratedMethodAccessor3975.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
org.mozilla.javascript.MemberBox.invoke(MemberBox.java:138)
org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:292)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2577)
org.mozilla.javascript.optimizer.OptRuntime.call1(OptRuntime.java:32)
org.mozilla.javascript.gen._refname__70030._c_anonymous_2(<refname>:15)
org.mozilla.javascript.gen._refname__70030.call(<refname>)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2645)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2582)
org.mozilla.javascript.optimizer.OptRuntime.call0(OptRuntime.java:23)
org.mozilla.javascript.gen._refname__70030._c_anonymous_1(<refname>:2)
org.mozilla.javascript.gen._refname__70030.call(<refname>)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2645)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2582)
org.mozilla.javascript.optimizer.OptRuntime.call0(OptRuntime.java:23)
org.mozilla.javascript.gen._refname__70030._c_script_0(<refname>:1)
org.mozilla.javascript.gen._refname__70030.call(<refname>)
org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:563)
org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3439)
org.mozilla.javascript.gen._refname__70030.call(<refname>)
org.mozilla.javascript.gen._refname__70030.exec(<refname>)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:259)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:110)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:76)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:67)
com.glide.service_portal.SPScriptEvaluator.eval(SPScriptEvaluator.java:36)
com.glide.service_portal.widget.SPScriptRunner.eval(SPScriptRunner.java:202)
com.glide.service_portal.widget.SPScriptRunner.runScript(SPScriptRunner.java:83)
com.glide.service_portal.widget.SPWidget.get(SPWidget.java:109)
com.glide.service_portal.widget.SPWidget.get(SPWidget.java:92)
com.glide.service_portal.SPPage.getColumnRectangles(SPPage.java:277)
com.glide.service_portal.SPPage.getRowColumns(SPPage.java:221)
com.glide.service_portal.SPPage.getContainerRows(SPPage.java:201)
com.glide.service_portal.SPPage.getContainers(SPPage.java:188)
com.glide.service_portal.SPPage.getPage(SPPage.java:98)
com.glide.service_portal.SPPage.get(SPPage.java:55)
com.glide.service_portal.SPRestService.page(SPRestService.java:43)
sun.reflect.GeneratedMethodAccessor4024.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
com.glide.rest.handler.impl.ServiceHandlerImpl.invokeService(ServiceHandlerImpl.java:43)
com.glide.rest.processors.RESTAPIProcessor.process(RESTAPIProcessor.java:228)
com.glide.processors.AProcessor.runProcessor(AProcessor.java:424)
com.glide.processors.AProcessor.processTransaction(AProcessor.java:195)
com.glide.processors.ProcessorRegistry.process0(ProcessorRegistry.java:178)
com.glide.processors.ProcessorRegistry.process(ProcessorRegistry.java:167)
com.glide.ui.GlideServletTransaction.process(GlideServletTransaction.java:49)
com.glide.sys.Transaction.run(Transaction.java:1976)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
java.lang.Thread.run(Thread.java:745)
My suspicion is that it is just a service portal java function issue (as other ways of accessing the form are all okay. Only in portal widgets do we see this problem)
Any help would be much appreciated.
Many thanks in advance. !
