Hi,
I'm trying to run the script below using the JavaScript Executor (Ctrl-Alt-Shift-J). Nothing happens when I click "Run my code." Is something wrong with the code, or is this not the right place to run it?
Thanks, JiM
<script>
//Generic Incident update script. Update query and update lines
var gr = new GlideRecord('incident');
gr.addQuery('u_source','Walk-in'); //Change query to field being updated
//gr.addQuery('u_subcategory','USFwebsite');
//gr.addQuery('field','value');
gr.query();
while (gr.next()) {
gr.u_category = 'LMN Walk-in'; //Change to field being updated
gr.setWorkflow(false);
gr.autoSysFields(false);
gr.update();
}
</script>
