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Journal, Journal Input, Journal List

Rakesh Goel
Kilo Expert

My understanding is that ServiceNow provides three types of Journal fields for Auditable tables:

Journal : That accept Journal Entries and Display them

Journal Input: That only accept Journal Entries

Journal List: That shows Journal entries

Question: I am designing a new form using App Studio for a table inherited from Task. When I go to Field Types to choose a "Journal Input", the only field type that I find is  "Journal". There are no "Journal Input" or "Journal List" field types. How is that Incident form has these types.

3 REPLIES 3

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

I just compare that with OOB instance and i am able to select those all three fields.

1) Scoped app table as extension of task table.

find_real_file.png

2) Normal table without extension:

find_real_file.png

 

Thanks,

Ashutosh

 

Rakesh Goel
Kilo Expert

Ashutosh,

Thanks for the note. This is where I am looking at:

find_real_file.png

Kev9
Kilo Sage

I had the same issue.

I worked around it by opening a record from the custom app in UI16

Via the context (burger) menu > Configure > Form Layout and then modified the workspace view from there.

 

find_real_file.png