KB Article form does not have the table sn_compliance_policy available as a related list
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3 weeks ago
The KB Article does not have the table sn_compliance_policy available as a related list even though the pollicy table has a reference field linking to kb_knowledge.
How can I add it to the related lists so that I can see all the policies that link to the KB article.
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3 weeks ago - last edited 3 weeks ago
You might need to create new custom related list
You can refer to this article for more information
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3 weeks ago
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3 weeks ago
Shruti, This is where it gets interesting. I checked you assertion because it directly conflicts with my experience. But you know what? When I tried it in our prod instance, I can do that. But in my dev & test instances I cannot. Go figger. For what it's worth, we're evaluating Yokohama in dev and test. Our prod instance is still on xanadu. I wonder if we lose that related list in the upgrade.
Here's what I see in dev/test:
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3 weeks ago
and yet the policy table still has a reference field to the KB table: