KB Contextual search in portals

Ashwin Perumal1
Tera Contributor

‎12-18-2023 04:03 AM

Hello All,
I want to add KB contextual search for choice field (dropdown field) for a record producer in employee center portal. I could see in OOB we can add KB contextual search for string fields in portal. Similarly can we have the contextual search configured for choice field in record producers in portal. If so can anyone please guide me on this.

Thanks in advance!!!

0 Helpfuls
  • 180 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-18-2023 04:10 AM

Hi @Ashwin Perumal1 

 

Seems it is not available OOTB and need a modification at platform level.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls