Knowledge Article :- Show alternate KB articles when access is restricted

Abhilasha G T
Tera Contributor

3 weeks ago

Hi Team,

 

If the user does not have access to the Knowledge Base of the viewed article, the system should automatically display articles from other Knowledge Bases the user does have access to—instead of showing an empty page or a ‘security constraints removed’ message.

 

Please suggest solution to my query.

 

Regards,

Abhilasha 

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11 REPLIES 11

Abhilasha G T
Tera Contributor
In response to Dr Atul G- LNG

3 weeks ago

@Dr Atul G- LNG ,

Thanks for the clarification. Noted.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Abhilasha G T

3 weeks ago

Please accept the answer and close thread.

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