Knowledge Articles - not showing in search
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04-26-2022 06:57 AM
Hello, I have a handful of knowledge articles that aren't showing up when I search by knowledge article number from the knowledge homepage.
The valid to date is in the future and the articles are published.
Here is a screenshot of the message i get -
When I got kb_knowledge.LIST and search for this article the only weird thing i see is there are multiple versions, and w/ some of the versions the Valid To date is in the past. But I am not sure why this article (and several others like this) is not showing up in search results. ANy ideas?

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04-26-2022 07:22 AM
Hi Sandy,
Can you check if you have at least one article which is in published state. Also remove a space at the end while searching, that might help.
Regards,
Deepankar Mathur
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04-26-2022 08:02 AM
Hi, thanks they are all published. I also removed the space when I searched, and still isn't working. Any other ideas?
Thanks!