Knowledge Articles not showing on portal

[F_bio Santos]

Hi everyone, for some reason the articles that are being created and publioshed are not showing on the portal, I dont know if its a problem with the knowledge bases, with the article templates or something else ... can wnyone help with this ?

[Shirley10]

check if there is any value under condition for the knowledge resource configuration:

Knowledge Resource Configuration OOB link:
https://<instance>/nav_to.do?uri=cxs_res_context_config.do?sys_id=bf7f7313c33221003d2ae219cdba8f7f

[Sagar Rd]

Hi @Shirley10 

I have a similar issue and I have checked cxs_res_context_config table and have 1 record as HR Knowledge Article and have value in to refer's to Human Resource knowledge base. But If I see on the portal I am able to get results of Knowledge Base with Human Resource knowledge base, Knowledge, IT and some other and also at the same time their are few Knowledge bases I am not able to see. Could you please help me on this.

Thank you