we are trying to create knowledge base article and following steps till article is retired. we are unable to trigger email notifications but none of emails ( article creation, publish, approval/reject, retire, checkout, commented, valid up to reminder ) are triggering after instance is upgraded to "San Diego". it's working fine on prod instance which is not yet upgraded.
1. Notifications : Knowledge valid to date reminder,KM: Article Expiry Warning,KM: Article approved for publish,KM: Article rejected for publish.
Tables : Knowledge [kb_knowledge]
2. Notifications : KM Subscription: Article commented,KM Subscription: Article created,KM Subscription: Article revised in KB,KM Subscription: Article revised,KM Subscription: Article checkedout.
Table : Activity [sn_actsub_activity]
all these are triggered through events only.
Any help on this is really appreciated.
Thanks,
Abhishek
