Knowledge base Feedback task

[Shabbir1]

Hi Team,

There is a out of the box functionality if Knowledge feedback task resolved notification is triggering to to submitted by and in that there is link redirecting portal where submitted by can accept or reject that resolution in PDI we are getting this buttons but in our customer instance we are not getting this two buttons can any one help us how to achieve this sharing screen shot for reference

[Ankur Bawiskar]

@Shabbir1 

are you sure those are OOB buttons?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Shabbir1]

Yes Ankur In PDI we are getting this buttons by default 

[Ankur Bawiskar]

@Shabbir1 

check this

Knowledge Feedback Task 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

Hi @Shabbir1 

I doubt these are out-of-the-box features. Did you install any plugins in PDI for this? As far as I know, the kfeedback task is for the internal team, and users don't have a role in accepting or rejecting it.