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Knowledge base

NityaB161013953
Mega Patron

‎07-25-2025 01:07 AM

Hi all,
I have a doubt regarding portal knowledge base. When I am migrating knowledge base after creating a meta data snapshot it shows me error that sys_id doesn't exist even though I have captured it manually. I have also checked the xml file for the issue but the sys_id exists there as well.

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2 REPLIES 2

glideFather
Tera Patron

‎07-25-2025 01:34 AM

Hi @NityaB161013953 

could you please share some more details to understand it a bit better? Thank you


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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NityaB161013953
Mega Patron
In response to glideFather

‎07-27-2025 10:15 PM

I don't have screenshot at the moment as for emergency purpose i had to accept the remote updates

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