Knowledge form read only

Rushi Savarkar
Kilo Sage
Kilo Sage

On the knowledge article form, all fields are read-only, even for the knowledge_admin/knowledge_manager role. 

 

We checked the ACLs, but those are not conflicting. 

 

The expected behavior for the knowledge form is that it should be editable by the knowledge_admin/knowledge_manager role.

 

Note: When we transfer ownership of the knowledge base to the affected user, the knowledge form becomes editable. If there is any other way to make the form editable, it would be very helpful. 

 

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5 REPLIES 5

Yes, we checked this article but no luck.

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