Knowledge Management REST API

Andr_1 · 3 weeks ago

Hello,

I am testing the Knowledge Management Rest API, and it is only returning me a count of 4693 articles

but I have a lot more articles on the system

even if I count only the published ones, the count does not match

Can someone help me with this topic?

Thanks

Andr_1 · 3 weeks ago

I found the solution

The correct filter is:

- Article Published

- Article Language in English

- Knowledge Base active

- Article active

- Valid to not expired

Thanks for all your replies

Sheldon Swift · 3 weeks ago

Are there any records here?

/now/nav/ui/classic/params/target/kb_knowledge_list.do%3Fsysparm_query%3Dkb_knowledge_base.active%253Dfalse

Andr_1 · 3 weeks ago

yes

---

Sheldon Swift · 3 weeks ago

Those 721 would be excluded from the result set.

Andr_1 · 3 weeks ago

But the count still doesn't match. I was trying to find on the documentation the default query of the API, but I didn't find anything.

Chaitanya ILCR · 3 weeks ago

the logic is in this scripted rest api Knowledge Management REST API

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya