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Knowledge Management REST API

Andr_1
Tera Contributor

57m ago

Hello,

 

I am testing the Knowledge Management Rest API, and it is only returning me a count of 4693 articles

Andr_1_0-1764861791078.png

but I have a lot more articles on the system

Andr_1_1-1764861846164.png


even if I count only the published ones, the count does not match

Andr_1_2-1764861898079.png

 

Can someone help me with this topic?

 

Thanks



 

 

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2 REPLIES 2

Sheldon  Swift
ServiceNow Employee
ServiceNow Employee

21m ago

Hi @Andr_1 - The API will only return articles the user can read. Check that the user "Can Read" the Knowledge Base your target articles belong to.

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Andr_1
Tera Contributor
In response to Sheldon  Swift

3m ago - last edited 8 seconds ago

Hello @Sheldon  Swift ,

Thanks for your feedback

I am using an admin user. It should not have access to all articles?
Do I have a way to catch all the articles from the knowledge base if a use the API with an admin user?

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