Knowledge management system property not found

[ivychan]

Hi,

I was looking for the knowledge management system property "glide.knowman.block_access_with_no_user_criteria" in my ServiceNow instance but was unable to find it.

I wanted to validate this system property to ensure it is set to prevent unintended unauthenticated access to our KBAs.

Does anyone know why is the "glide.knowman.block_access_with_no_user_criteria" system property missing in my ServiceNow instance and how to enable it to be visible?

Appreciate any advice. Thanks!

[Anil Lande]

Hi,

If you don't find this property then you can create one with same name and set the value as per your requirement.

[Anil Lande]

The property must be installed with 'Knowledge Management Core' package.

Check all your instances and make sure it is not deleted.

[ivychan]

Hi Anil,

I could see that I have the Knowledge Management Core plugin installed in my instance.

[chetanb]

Hello @ivychan 

your instance is on which version?

if the peroperty is not present then you can create it.

Here you will get more information about the property -

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/r...

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Regards,

CB