Knowledge Management

[Sirithalluri]

ServiceNow is limited to a single Knowledge Base for all users of the platform to access
True
False

[Dr Atul G- LNG]

False, you can give access to user for as many as knowledge base

[Hitoshi Ozawa]

@Sirithalluri False.

Just open a knowledge base ("Knowledge" > "Knowledge Bases"). At the bottom of the page, select the "Can Read" tab.

Click on the "New" button to add new user criteria to allow all users (i.e., just enter a name and click on the "Submit" button)