ServiceNow EncodedURIComponent not working

[Swapna Patiband]

Hello,

Need help with generating preview link with special characters(/,%,-,/,_ etc.,) on a custom form.

Preview link is not opening when condition is having special characters.

Thanks,

Swapna.

[Abhay Kumar1]

@Swapna Patiband To generate a preview link that works with special characters in ServiceNow, you need to URL-encode the link so that special characters are properly handled by the browser.

Encode special characters in the URL so that they do not interfere with the link generation. You can use the encodeURIComponent() if works for you.

[Swapna Patiband]

Thanks Abhay.

encodeURIComponent() is not working for all special characters like % , / , - , _ , : etc.,

[Abhay Kumar1]

@Swapna Patiband Can you pls share the code to verify.

[Swapna Patiband]

// current.u_maint = "source=ABC XYZ^ORadditional_infoLIKEABCXYZ^metic_name=ab10-0814a-a% of available disk space"
var condition = current.u_maint; 

var encodedCondition = encodedURIComponent(condition);

var almLink = gs.getProperty('glide.servlet.uri) + '/nav_to.do?uri=' + 'em_alert' + '_list.do?ysparm_query='+encodedCondition;
current.u_link = almLink ;