Video embedded in knowledge article is not visible for non-itil users but itil users are able to see it.Incase of multiple videos embedded in an article, issue is observed.
when clicked on article, videos are displayed like above.
Display embedded Knowledge Base Articles in Service Request Works for Catalog Items or Record Producers Using the function Link from the Portal widget you can access the HTML DOM and run JQuery code to modify the rendered HTML. Here I'm showing you how to leverage an HTML iframe to display ...
