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3 weeks ago - last edited 3 weeks ago
Label All Outbound Email Notifications with the wording 'Private and Confidential'
Dear ServiceNow Community Colleagues,
I have a customer requirement, whereby the company wants all Outbound Email Notifications sent from ServiceNow, be labelled with the wording 'Private and Confidential'.
- What is the best and most efficient way to achieve this, with relevant configuration in their instance please
- Will it involve going through all Email Notifications and also their relevant Email Templates ?
- Will I also need to do this, I assume, on any custom notifications, configured within Flow Designer for example?
Any advice/direction on what the configuration looks like to achieve this and where specifically I need to update the config, in order to achieve this across all ServiceNow outbound email notifications for the customer, would be greatly appreciated.
Thanks very much to my ServiceNow Community colleagues.
Solved! Go to Solution.
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3 weeks ago
Hello @WazzaJC ,
Use Email Script for labelling all servicenow outbound notifications :
1) Naivgate : System Notification > Email > Notification Email Scripts,
2) In script add :
template.print('<p>Private and Confidential</p>');
3) Call this script in your notifications or templates using : ${mail_script:add_label}.
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3 weeks ago
Yes @WazzaJC , Same as I mentioned in the calling format "${mail_script:add_label}."
i.e name : "add_label"
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3 weeks ago
Hi @WazzaJC
In this case, this label will be displayed in all emails.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Thank You @yashkamde - this works great, much appreciated! 😀
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3 weeks ago
Welcome ! glad to hear it worked well for you 😊

