Label tab on form will not go away.

Dhall1
Tera Contributor

Hello,

On the form of my business applications there is a new tab that says label. This showed up because in our DEV environment there is an unfinished tab that was brought over in an update set. I have deleted the tab in form sections and the tab is still showing. If I go into Form layout or Form design the section is not there. When I go into our testing environment and deleted the tab it went away, Does anyone know of any other areas to check or how to remove this?

 

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1 ACCEPTED SOLUTION

Vinayak Belgaon
Mega Guru
Mega Guru

Go to System UI -> Forms

search for your view(default for example) and table(business application)

Open the form record and see if you find in the related sections the extra unwanted section. If you find the record in the related list then delete it. once you delete this record or if you do not find the record, go back to your Business Application table form , configure the form layout and without making any changes just click on save button. And you should see the label tab go away.

 

Regards

Vinayak

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Did you try to clear instance cache using cache.do and then logout and login again?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Vinayak Belgaon
Mega Guru
Mega Guru

Go to System UI -> Forms

search for your view(default for example) and table(business application)

Open the form record and see if you find in the related sections the extra unwanted section. If you find the record in the related list then delete it. once you delete this record or if you do not find the record, go back to your Business Application table form , configure the form layout and without making any changes just click on save button. And you should see the label tab go away.

 

Regards

Vinayak

This fixed it, thank you.

FSTA
Tera Guru

Hello,
I have the same problem after a conflict in an update set. Your solution says "if you find in the related sections the extra unwanted section". What if the section is not there?

Thanks.