Language Translation for dependent Choices not working in catalog item in Service portal

[Hardik Panchal]

Hello All,

I've created language translation for a dependent choice list. It works very well on my normal Case form.

But it shows default English value on a Catalog item on the Service Portal when I change my language.

Normal Case Form:

Service Portal Catalog item:

I've configured it in the Choice list as shown below: But the option "--None--" is a default option in Servicenow and that too is not getting translated in the catalog item.

Please help.

Thanks

[Developer3]

Hi Hardik,

I am also facing the same issue. Dependent choices are not translated for the end users in their respective language. Did you manage to find a fix for this? If so, please let me know how to fix this issue

[Aleks3]

Hello! You can try the features of the Locawise app.

[rohanlimaye]

Hi,

I am facing similar issue on portal. Subcategory options which are dependent on Category are not getting translated. Please let me know if you found any solution.