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LANGUAGE TRANSLATION

Pranav Bhagat
Kilo Sage

Hi All

I want to translate value of a field based on user preferred language.

        Like User 1 in Spanish

        USER 2 in eng

so user 1 created ticket in spanish so when user 2 sees that ticket it should be automatically translated to eng.

but when I go to sys_language table I cant activate the language

find_real_file.png

Can anyone help

PS:I have gone through links

Language Internationalization - ServiceNow Wiki

http://wiki.servicenow.com/index.php?title=Using_Translated_Text#gsc.tab=0

Thanks

Pranav

Dear ctomasi can u help

1 ACCEPTED SOLUTION
27 REPLIES 27

Chuck Tomasi
Tera Patron

Have you activated the I18N: Spanish plugin from System Definition> Plugins? That's where the default fields get their new labels, choices, etc. You can then add your options by going to a choice field, for example, right click the field label and say "Show Choice List" (or switch to the language and use Configure Choices)



find_real_file.png



https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/localization/task/t_A...


Thank Chuck


ur my savior ,I didnt activated it .


I will activate it now .


You are welcome. Let me know how it goes. Sometimes languages take several minutes to activate as there are lots of records to insert.


Just activating it.