Last 3 comments and work notes are appearing in the email notification instead of only last comment.

[Ksnow]

Hi all, @shloke04 

Additional comments and work notes are updating last 3 messages in the email notification instead of last one.

We have issue with the only one instance but the same development is available in the both instances(Test & other non- prod environment)

For example: if user commented in the incident like Test-1 initially and later Test-2 both the comments are showing where ever comments field used in the email notifications.

What exactly to be checked to rule out the issue?

Thanks,

Ksnow

[Pastupe]

Hello,

After the upgrade, one property changed value from 1 to 3

To solve this its OK to change change back from 3 to 1

Hope this helps.

/Petr

[Yaraslau]

${comments:1}