Ldap connectivity going down after LDAP user account password rotation

Anitha
Tera Expert

‎10-03-2024 07:33 AM

Hi Everyone,

 

We use service accounts for integrations and it has been managed through CyberArk. Recently we rotated the password for our LDAP service account and from then the LDAP connectivity is failing for every few hours, the LDAP user account gets locked from AD end with invalid credentials (Error code 49). We have updated the password in our user table and the LDAP server end. Our midserver is up and running and our discovery schedules are successful.

 

Can anyone help us identify where else the LDAP user account password needs to be updated or how else we can find out this account has been used somewhere else?

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Neil P
Tera Contributor

‎01-10-2025 04:30 AM

Your AD Admins should be able to look up the logon ID and tell you what machine/IP/Service was responsible for the account lock.  

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