Legal Service Delivery

[Swetha Guligari]

Hi All,

We are moving from Legal Counsel center Classic to New Legal counsel center. May i know what is the difference between Classic and new counsel center as i could not find enough information in the ServiceNow documentation.

Also i am trying to add new branding and logo via UI Builder but not able to achieve it. Any help would be appreciated.

Regards,

Swetha G

[Sohail Khilji]

Hi @Swetha Guligari ,

Here are some potential differences you might encounter when transitioning from an older version (referred to as "Classic") to a newer version of the Legal Counsel Center:

1. User Interface Changes: New versions of applications often come with updated user interfaces. you will have a nice look and feel.

2. Enhanced Functionality: New versions typically introduce new features, functionality , workflows etc...

3. Customization Options: The "New" version may provide additional customization options, such as the ability to configure new fields, forms, workflows, and business rules to better align with your organization's specific legal requirements and processes.

4. Compatibility and Support: ServiceNow regularly updates its platform to ensure compatibility with the latest browsers, devices, and operating systems. 

I hope this helps...

[Swetha Guligari]

Actually i am looking for functionality differences and additional features that is introduced in New Legal counsel center which i am unable to find in servicenow Docs