Limit Quantity for a Specific Catalog Item

[Daniel Arnold]

I currently have the Quantity Field set to 25 available choices. I'd like to limit this to 10 for a specific catalog item. Is there a way to limit this on a per catalog item basis?

[SD_Chandan]

Hi @Daniel Arnold ,

Refer Documentation :- https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/service-catalog-man...

Or

Try this below code which is used to restrict user from selecting more than 5 as quantity and tweak accordingly.?

Code:

Try adding a client script and script include

Client Script:Cart Limit

Applies to Catalog Item

Type: OnSubmit

Applies on Catalog Item View: true

function onSubmit() {

if (cartLimit(g_user.userID) == false) {

alert("Only 5 items allowed in cart");

}

}

Script Include: CartLimit

Client Callable: true

Script:

function cartLimit(userID){

    var cart = new GlideRecord('sc_cart');

    cart.addQuery('user',userID);

    cart.query();

    if (cart.next()) {

        var cartItem = new GlideRecord('sc_cart_item');

        cartItem.addQuery('cart',cart.sys_id);

        cartItem.query();

        if (cartItem.getRowCount() == 5) {

            return false;

        }

    }

}

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[SumanthDosapati]

@Daniel Arnold 

The script in this link might help you.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[kaushal_snow]

Hi @Daniel Arnold ,

For that specific catalog item, enable Hide Quantity = true and Use cart layout = false to remove the default Quantity selector, add a Choice variable limited to values 1‑10 for your users, and then map that variable’s value into the RITM’s quantity field through a Business Rule or Flow Designer, ensuring only up to ten units can ever be ordered for that item, without affecting the global quantity settings....

Try this once and let me know..