Limiting Links to only First Column of List

ljschwaberow
Giga Expert

Has anyone every been successful in limiting omitting the links of a list view to everything but the first column or one field of a list view? I know you can omit all together but clicking on the reference icon is not very user intuitive and I'd like to leave the first column of my list with a link to the record.

3 REPLIES 3

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Hi Lindsey,



It looks like list links are all or nothing, so I don't think there's a way to keep the first column a link and remove it from the others besides doing some sort of global ui script. Why are you wanting to remove the other links?


Hi Brad,


We wanted to remove the links to prevent them from inadvertently clicking on one links outside of the record number, like a name in the 'Submitted for' column and they end up in the profile. I was just hoping to limit the possibilities of the end user getting directed a different page than the requested item. I did read something in a post (Re: Self-Service View) that led me to a wiki article that I haven't tried yet: Configuring Lists - ServiceNow Wiki 2.1.1. They were saying you could add the extended fields and there wouldn't be a 'clickable link'. Have you ever heard of this?


Yeah that's definitely one of your options. For example, if you add the name field from the user record it won't show up as a link because it's a string field, but it does show the info you're looking for.