Limiting Links to only First Column of List
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‎10-05-2015 12:57 PM
Has anyone every been successful in limiting omitting the links of a list view to everything but the first column or one field of a list view? I know you can omit all together but clicking on the reference icon is not very user intuitive and I'd like to leave the first column of my list with a link to the record.

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‎10-06-2015 06:31 AM
Hi Lindsey,
It looks like list links are all or nothing, so I don't think there's a way to keep the first column a link and remove it from the others besides doing some sort of global ui script. Why are you wanting to remove the other links?
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‎10-06-2015 06:40 AM
Hi Brad,
We wanted to remove the links to prevent them from inadvertently clicking on one links outside of the record number, like a name in the 'Submitted for' column and they end up in the profile. I was just hoping to limit the possibilities of the end user getting directed a different page than the requested item. I did read something in a post (Re: Self-Service View) that led me to a wiki article that I haven't tried yet: Configuring Lists - ServiceNow Wiki 2.1.1. They were saying you could add the extended fields and there wouldn't be a 'clickable link'. Have you ever heard of this?

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‎10-06-2015 06:43 AM
Yeah that's definitely one of your options. For example, if you add the name field from the user record it won't show up as a link because it's a string field, but it does show the info you're looking for.