Lingering phantom record

[Yvan1]

I have a record that shows up in list view but won't open and gives "record not found", the record can't be deleted how do I delete it?

[Bert_c1 · Accepted solution]

Seems some database error occurred when creating that record. You will probably need a Support Case to have that record deleted.

See: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0546729

and

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0661907

for a possible solution.