link in an html field

ggg
Giga Guru

i am using my personal kingston instance

i put a url in a html field as a link (www.cnn.com)

but when i hover over it the icon does not change to the hand so i can click and go to the site ...

is there something else i need to do?

6 REPLIES 6

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

cHi,

it should work fine, you may probably have a similar issue as described in the Known Error below:

Links inserted in HTML fields are not clickable in Internet Explorer or Chrome

Please check it.

Try also to put the full URL of this website (https://www.cnn.com/)

Hope this will help to fix your problem.

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto

Hi,

Any update on this?

Can you mark my answer as correct, helpful and hit like if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread.

Thanks in advance.

Cheers
Alberto

Nitesh Balusu
Giga Guru

https://www.cnn.com/

Please replace it this way.

Vishal Khandve
Kilo Sage

Hello,

there is insert link in html type of field.

try that one.

 

thanks!