Link output is not working in ServiceNow Virtual agent home portal

[Ravi897]

Hi,

We are trying to give a clickable Link as an output in the Virtual agent which will open in new window

This is fairly achievable using link output/HTML output/Text output. This feature is working correctly when we test in designer but it is giving one or another error when we are testing on the service portal homepage.

The new window opens with either of the errors:

1) This page has been blocked by Chrome ERR_BLOCKED_BY_CLIENT

2) about:blank error

[SatyakiBose]

Hello @Ravi897 

I doubt this is a Now platform error.

I have seen this error multiple times, when there are restriction on the company's browser and its policies.

You might want to check this site - How to Solve ERR_BLOCKED_BY_CLIENT 

Also, if you are trying to access the platform from an official laptop/desktop, try accessing it from an external system, and disabling all chrome plugins and extension.

I would also be interested in which browsers are you trying this on.

I would recommend you try - Chrome, Edge, Firefox & Safari.

Also, when you try to load the page, check the Console & Networks tab in the developer tool.

You should be able to see an error that is blocking the site.

[Ravi897]

Hi Satyaki,

Thank you for the response. I tried all the ways which are mentioned in the link provided by you( How to Solve ERR_BLOCKED_BY_CLIENT ) but unfortunately, none of the solutions worked. I tried to access the Link from an external system it is still showing the same error even after trying in both Chrome and Edge.

The console is showing this error "crbug/1173575, non-JS module files deprecated".