Link the INC, REQ, RITM, SC TASK with Change Request

Admin7267
Kilo Sage

‎05-02-2024 04:42 AM - edited ‎05-02-2024 04:45 AM

I have a requirement to create Associated Tasks as related list, that will link the Change Request with INC, REQ, RITM, SC TASK with Change Request. When INC, REQ, RITM, SC TASK is opened same Change Request to be added those.

How to achieve this?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-02-2024 04:46 AM

Sorry. seems confuisng for me. You want to link task or these records with change? You can link these records via related list on change form.

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Ashutosh C J
Tera Guru

‎05-02-2024 06:42 AM - edited ‎05-02-2024 06:44 AM

Hi @Admin7267 
Please do Configure > Related lists on change_request form and bring this
Try to add both one of them because one among them is for task table and the other one is for change tasks
You can remove once you find the right one

AshutoshCJ_0-1714657169489.png

You can also use another method
System Definition > Relationships

AshutoshCJ_1-1714657300961.png

Note - There is a parent field thats present on the task table that can be used to link the mentioned tables

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