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Link the work notes from Incident to problem ticket

tilekunal3
Tera Contributor

‎09-23-2024 12:38 AM

Hi Guys, 

I was trying to create a link between incident and problem ticket. So that all the work notes updated to the incident ticket should reflect in the problem ticket. 
Any suggestion?

Thanks in advance.

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Dr Atul G- LNG
Tera Patron

‎09-23-2024 06:40 AM

HI @tilekunal3 

 

https://www.servicenow.com/community/riseup-with-servicenow-forum/link-work-note-from-incident-to-pr...

 

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