Link to incident in Flow Designer

[nowitsvashu]

Hi,

I'm sending email via flow designer. And i want to know how I can add Link to that record of incident.

I used ${URI_REF} but doesn't work.

Please write the answer in breif.

Thanks 

[Dr Atul G- LNG]

Hi @nowitsvashu 

Could you please share the code  snippet for same. 

If you want to have a link in the notification, you can use ${URI} anywhere in the text ant it will show the word "Link" that will be redirect to the record used for the notification. Alternatively you can use ${URI_REF}, Instead of showing the word 'Link', it will be the number of the record with a clickable link.

https://www.servicenow.com/community/training-and-certifications/flow-designer/m-p/2631049#:~:text=I....

[nowitsvashu]

Hi @Dr Atul G- LNG Sir,

I've created a custom incident table. And now requirement is that I've to send email for different different stories. So i choosed to use flow designer then requirement is that Link to the incident is also appear in the body of email..

I hope you understand now...

[Dr Atul G- LNG]

Hi @nowitsvashu 

How Incident and stories are interrelated?

[nowitsvashu]

Stories are requirements.
Requirements to send notifications for different conditions..