Linker caller to a choice field

Neil_Carlo24
Tera Contributor

Hello,

I want to link a one caller/user to a choice field. Ex. Bill hill = User, TeamDesk  = (Helpdesk Team - Choice field). If bill selected on the caller will automatically Helpdesk Team will populated.

18 REPLIES 18

I think this feature only on the reference field not on the choice field.

Hi @Neil_Carlo24 

 

You can open the field where u want to autopopulate. In your case you need to open the filed where Help Desk team should be populated.

 

Once u open that field there will be a autopopulate tab something like below.

DanishBhairag2_0-1705298187034.png

You can select dependent question/variable as User variable & in the reference u can select from which table value is referencing & the from which field u want to populate data,

 

Thanks,

Danish

 

 

Hello @Danish Bhairag2 
This one is in reference field not choice field

Hi @Neil_Carlo24 ,

 

If u willing to make a small change then yes the autopopulate feature can work. Your end objective is to autpopulate the TeamDesk Field(which means u dont want the user to select it) then u can try making that team desk field as single line text\string type & then try the auto populate feature. It will work.

 

If my understanding is wrong then other way would be to go with onchange client script. 

 

Thanks,

Danish

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Neil_Carlo24 

you can't set this for multiple callers.

You can use onChange client script but would like to understand your business requirement first.

Regards,
Ankur
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