Linking RITM to Standard Change

brianlan25
Kilo Patron

Back in 2022 when we went like with change we created a file on the sc_req_item table called u_change_request. We then created a UI action to create a standard change with the following code.

// will redirect user to create a standard change and will fill the u_change_request custom field.
action.setRedirectURL(new StdChangeUtils().getURLForTask(current, 'u_change_request'));
 
action.setReturnURL(current);

Recently we got Yokohama Patch 13 Hotfix 4 and this suddenly no longer works. Any idea on what my we causing this? Note that I noticed that action.setReturnURL(current) is not in the code for the same UI action on Incident so I have tried to comment that out that code as well. Note that this is still working on incident the only difference is that incident is using the out of the box rfc field.

0 REPLIES 0